Support Center

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Getting started

What is Ehfina?

Ehfina is a personalized recommendation service that helps your AI assistant understand your tastes. When you connect Ehfina to ChatGPT or Claude, your assistant can provide recommendations shaped by your actual preferences — not just generic suggestions.

How do I connect Ehfina?

Ehfina works through the AI assistants you already use. Visit our integration pages for step-by-step instructions:

Is Ehfina free?

Ehfina is currently in its early stages. Specific pricing details will be announced when the service becomes broadly available.

Connecting Ehfina

ChatGPT

To connect Ehfina to ChatGPT:

  1. Open ChatGPT and navigate to the connectors or plugins section
  2. Search for Ehfina
  3. Follow the authorization prompts to grant Ehfina access
  4. Once connected, you can use natural language to interact with your Ehfina taste profile

If the Ehfina connector is not yet available in ChatGPT, it is currently being prepared for public availability. Check back soon.

Claude

To connect Ehfina to Claude:

  1. In Claude, go to Settings > Connectors (or use the integrations panel)
  2. Add a new remote MCP connector
  3. Enter the official Ehfina endpoint: https://api.ehfina.com/mcp
  4. Follow the authorization prompts to grant access
  5. Once connected, start using natural language to interact with your taste profile

See the Claude integration page for detailed instructions.

Authentication problems

I can't sign in to Ehfina

If you're having trouble signing in:

  1. Verify you're using the correct email address
  2. Try the password reset option on the sign-in page
  3. If you created your account through an AI assistant, you may need to re-authenticate through that assistant's connector settings
  4. If problems persist, contact support@ehfina.com

The authorization screen looks wrong

The official Ehfina authorization page is hosted at auth.ehfina.com. If you're seeing a different URL, do not proceed — contact us immediately at security@ehfina.com.

Connection problems

Ehfina isn't responding through ChatGPT

  1. Check that the Ehfina connector is enabled in your ChatGPT settings
  2. Try disconnecting and reconnecting the Ehfina connector
  3. Refresh the connector if a tool list update has occurred (ChatGPT may need a manual refresh after tool changes)
  4. If problems persist, contact support

Ehfina isn't responding through Claude

  1. Verify the MCP connector endpoint is set to https://api.ehfina.com/mcp
  2. Check that your OAuth authorization is still active in Claude's connector settings
  3. Try disconnecting and reconnecting the connector
  4. Ensure you're using a current version of Claude

Recommendations aren't using my preferences

If recommendations seem generic or don't reflect your tastes:

  • Make sure you've recorded enough preference data. The more you tell your assistant about what you like and dislike, the better Ehfina's understanding becomes.
  • Use specific language: instead of "find me a restaurant," try "find somewhere that fits my love of bold, Mediterranean flavors."
  • Check that your Ehfina profile is connected and your preferences are being retrieved. Ask your assistant to "show me my taste profile."
  • Recommendations are AI-synthesized, not deterministic — they may vary based on context and how the request is phrased.

Disconnecting Ehfina

Disconnect from ChatGPT

  1. Open ChatGPT settings
  2. Navigate to connectors or connected apps
  3. Find Ehfina and disconnect

Disconnecting stops future tool calls but does not delete your Ehfina data.

Disconnect from Claude

  1. Open Claude settings
  2. Navigate to Connectors or integrations
  3. Find the Ehfina connector and remove it

Disconnecting stops future tool calls but does not delete your Ehfina data.

Revoking access

You can revoke access for any connected AI assistant at any time. This immediately prevents that assistant from making further tool calls to your Ehfina data.

To revoke access or manage connected clients, visit your data controls page or contact support.

Deleting my Ehfina data

You can request complete deletion of your Ehfina account and all associated data. This includes:

  • Your taste profile and all preference data
  • All recorded experiences and feedback
  • All recommendation history
  • Group memberships and sharing data
  • Connected AI assistant authorizations

Deletion is permanent and cannot be undone. You will receive a deletion receipt confirming what was removed. See data controls for details.

To request deletion, contact support@ehfina.com.

Reporting a security issue

If you discover a security vulnerability or suspect unauthorized access to Ehfina:

  • Email: security@ehfina.com
  • Do not disclose security issues publicly until we've had a chance to investigate and address them

Contacting support

For general questions, issues, or feedback:

We aim to respond to support requests within 2 business days.